So what qualities should we be looking for:
- The ability to do the job. This doesn't necessarily mean their experience.
- Their wiliness to do the job.
- And are they teachable.
Employees with these three qualities will perform beyond expectations and be the "great staff" that we all hope we can have.
Now you've just hired a new employee. They have the three qualities that we are looking for, so now what?
Let the new hire know that you and/or another staff member is there if they need anything or have any questions. Give them feedback throughout the "getting to know things phase" (the 90-day probationary period) and let them know that you want to hear from them if they have any suggestions or problems.
You welcome your new residents, so why not welcome your new employees. Do a welcome letter/card and have it signed by all staff members. Let them know you are happy they on your team.
Give them a new hire packet that consists of things for their job and something special just for them. Most all packets could include: A list of when your company pay days are, a list of holidays your company take, if they have a time sheet that they need to fill out, a notebook and pen (employees from maintenance to porter to management always have a use for paper and pen in their jobs), give them an almond joy candy bar and let them know that you are over"joy"ed that they are starting work with your company, give them copies of insurance information, 401K information.
If they are not from the area, then do as you would with a new resident. Give them local restaurant menus, directions to schools, shopping centers, etc.
So what about the employees you already have? You didn't do anything like this with them and you don't want them to get upset.
Well - how about having a "what a great staff I have party". Get a pizza (or with the weather getting cooler outside, bring a crockpot to work and make some vegetable soup or chili), give each staff member a new hire packet and don't forget the letter/card that lets your staff know that you couldn't make it without them.
Motivate your staff by letting them know you think of them all as being part of your team. Let them know that together each of you can make a difference and who knows - you might even have a little fun along the way.
